Privacy Policy

This privacy notice explains how we collect, use, store, and share personal information when you visit our websites, create an account, place an order, contact customer support, take part in promotional activities, or use connected services and applications. It applies to information handled through these interactions. If another agreement addresses a different subject, this notice governs how personal information is processed. By using our services, you acknowledge the practices described here.
Personal information is data that identifies you directly or could identify you when combined with other information. Depending on how you interact with us, this may include your name, email address, telephone number, billing and delivery details, account preferences, and purchase records. We may also retain information you choose to provide in messages to our support team, along with relevant details about your use of our website.
Some technical information is collected automatically when you browse our digital services. This may include your IP address, device and browser characteristics, operating system, and details about how you navigate or interact with pages. We may use cookies and similar technologies to understand how our services are used, diagnose technical issues, measure performance, and improve the browsing experience. You can manage certain cookie settings through your browser or any controls we provide, although disabling some technologies may affect how particular features work.
We receive information in different ways. You may provide it when opening an account, completing a purchase, submitting a form, or communicating with us. Our systems may collect technical and usage data as you use our platforms. We may also receive limited information from service providers and business partners that assist with payments, fraud prevention, shipping, analytics, customer support, or marketing. These partners generally provide information needed to perform the services we have requested or to support related business operations.
We use personal information to operate and maintain our services, process payments, prepare and deliver orders, manage returns, maintain accounts, and send messages related to transactions. It can also help us respond to questions, investigate problems, protect our systems, and meet legal obligations. Where permitted, we may use information to personalize content, recommend products, or send promotional communications. We also review aggregated and analytical information to understand how our services perform and where improvements may be useful.
Information may be shared with selected service providers that support our operations. These may include payment companies, delivery services, hosting providers, analytics firms, advertising partners, and customer relationship platforms. We may also share relevant information within our corporate group when needed for business administration or permitted marketing activities. In certain situations, information may be disclosed to public authorities or courts if required by law or necessary to protect legal rights. If our business is reorganized, sold, or merged, information may be transferred as part of that transaction, subject to applicable requirements.
Links to external websites may appear on our platforms. Those sites are operated independently and have their own privacy practices. We encourage you to review their notices before providing personal information to them.
Our services are not intended to collect personal information directly from children. If we learn that such information has been submitted, we will take appropriate steps to remove it after receiving suitable notice and confirming the circumstances.
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, loss, or misuse. No method of storing or transmitting information can be guaranteed completely secure, so we cannot promise absolute protection. We keep information for as long as reasonably necessary for the purposes described in this notice, including providing services, meeting recordkeeping obligations, resolving disputes, and enforcing agreements.
Privacy rights vary depending on where you live. Applicable law may allow you to request access to, correction of, or deletion of certain information, object to or limit particular processing, and withdraw consent where processing relies on consent. You may also be able to opt out of promotional messages by following the instructions included in those communications. We may need to verify your identity before responding to a request. Where permitted by law, an authorized representative may submit a request on your behalf.
Because we operate across regions, personal information may be stored or processed in a country different from the one where it was collected. When information crosses borders, we take steps intended to provide appropriate safeguards in accordance with relevant legal requirements. You may contact us through the details provided on our website if you have questions about this notice or wish to exercise a privacy right available in your region.